About DEX

History & Timeline

Thirty three years ago, CEO Sheldon Malchicoff established a high-tech parts and repair service company called Data Exchange Corporation (DEX). The company is made up of some of the brightest minds in technology making some of the most innovative strives in manufacturing, repair & reverse engineering of high-tech electronic and electromechanical products of our time.

Founded on a vision that high-tech electronic repair could be accomplished far more rapidly and with amplified efficiency once a repeatable process and procedures were instituted, DEX was conceived. The timeline below will take you on a journey back in time from present day to inception.

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DEX Timeline

  • 2016

    New Buy to Repair Program provides DEX customers with significant service parts cost reductions. Millions in savings passed on to top tier medical, renewable and IT manufacturers.

  • 2015

    End of Life Manufacturing Program is established adding an additional layer to DEX service offerings. EOL manufacturing provides DEX customers with the flexibility to overcome the single source supplier model.

  • 2014

    DEX has strategically expanded into Brazil adding yet another location to better serve our customers worldwide.

  • 2012

    DHL partnership established, further expanding technical services and logistics solutions

  • 2010

    Renewable Solutions division established servicing all electrical and electromechanical components in wind turbines

  • 2009

    Social sustainability initiative established - DEX internship program starts

  • 2007

    DEX Systems, the technology arm of the DEX,released DEX Systems Software for commercial purchase. The software provides solutions & business processes that manage, simplify and control the after sales supply chain

  • 2006

    BidVantage redesigned and reintroduced as SupplyItNow, a more robust interface and procurement options were released in the update

  • 2005

    Purchasing operations expanded into Shanghai, China

  • 2004

    210,000 sq. ft. facility opens in Columbus Ohio

  • 2001

    Healthcare Solutions division established servicing all electrical and electromechanical components in medical equipment

  • 1999

    BidVantage was released as a web-based procurement solution

  • 1997

    Advanced technology implemented further optimizing reverse logistics

  • 1996

    OrderVision©, an online order entry and tracking system is designed and deployed to better serve DEX's customers

  • 1994

    Developed reverse logistics models to support high-volume consumer electronics

  • 1990

    Integrates plant automation and installs Oracle ERP System. Combines reverse logistics and financial management into a single ERP

  • 1988

    Expands operations into Europe and sets roots in Dublin, Ireland as the hub of European locations

  • 1987

    Designs the world's first servowriter

  • 1985

    Develops first process management system for reverse-engineered repair

  • 1981

    Pioneers the concept of depot repair for high technology industries

  • 1980

    DEX is founded as an engineering and depot repair company focused on supporting organizations within the computer industry.